This year marks the 20th year I have worked for the Society, during which I have undertaken numerous roles. I started in the most junior role, and over time I have moved into more senior roles such as Savings Manager, Head of Lending and now serve as the Commercial Director. My current role is extremely exciting as it allows me to shape the future of the Society, and I am very passionate about the Society and our members.
Fun Facts - I entered the record books at the hospital I was born for being the longest baby! I also had nightmares for six months over E.T. as a child and still can’t watch it. On a more serious note, I am proud Mum to my little boy.
I will be looking after things for Sam Ward for the next year. I have 25 years of building society experience, with a significant chunk of that involved with underserved mortgage markets. I have been very impressed with the way Dudley Bulilding Society look to find a solution for borrowers who don’t qualify for larger lenders products and we will continue to do that.
Fun fact - I have been an Army Reservist for over 40 years.
Having joined Dudley Building Society straight from university I’ve been fortunate enough to work in a variety of teams, from customer facing roles to finance (gaining a Chartered Accountant Qualification along the way) and finally onto mortgages and credit risk. I am currently responsible for the Society’s Lending Policy and criteria, managing the Society’s credit risk reporting in addition to our fantastic underwriting operations team.
Fun fact - I have an identical twin (no I can’t read his mind!!)
I have worked in the financial services industry since 2006 and have held multiple positions; beginning in Savings and Investments I changed focus to intermediary mortgages in 2012 and haven’t looked back since. I joined Dudley Building Society in 2019, and more recently moved into the role of Business Development Manager. Within this role I continue to work on the foundations that the Society has set out for serving underserved markets.
Fun fact - You can usually find me on the golf course at weekends looking as though I know what I’m doing, although I definitely don’t!
Intermediary Support Team
This new role is focused on the journey of the intermediary, from registration to completion of the mortgage application. Working closely with the BDM James Green, my goal is to create a better customer and broker journey with the Society.
Working closely with the Business Development team and understanding the journey of our partners has been key to my role, I am passionate about Dudley being 1st for service.
Fun Fact – I still love gin, but find it never really replenishes itself!
I have worked within the financial sector for many years, mostly in customer service and administration for savings and mortgages.
My journey with Dudley began in 2016, where I worked providing customer and administrative support to our existing mortgage customer. Recently I have moved into the Business Development Team, where I will be providing support to our intermediaries, helping them understand how Dudley could assist in realising customers homeownership dreams.
Fun fact: I am a bit of a cat lady, having had 6 cats at one time– down to 4 at the moment (Garfield, Jet, Cookie and Bear).
With over 7 years’ experience working various positions in building society’s branch network, I focused on taking my career on a mortgage path following the purchase of my first property and passing my CEMAP qualification. Joining the Dudley building society in 2021 as part of the mortgage admin team, I recently advanced to business development officer to use my mortgage knowledge to help support the mortgage brokers and improve the applicants’ journey.
Fun Fact – Spending my free time either playing, watching or dreaming of golf.
Having worked within the transport industry for 10 years, I felt the time was right to change industry and learn something new. Being part of a key moment in peoples’ lives is an exciting prospect for me, especially with a company who clearly value people as much as Dudley Building Society do! I am looking forward to where life at Dudley can take me and I’m thoroughly enjoying the learning process.
Fun fact: I am a secret Drag Racing fan, venturing over to Santa Pod Raceway yearly & following the European Championships online. Got to love watching cars fly down a track at 300mph+!
I have worked within the financial services sector for just over a year now. I joined the society in 2021 starting in branch where I assisted customers with their investment transactions and queries. I have recently moved into the Mortgage Admin Team, where I will be providing administrative support after a mortgage application has been submitted.
Fun Fact: I love travelling to new places. I’ve recently been to New York, and Los Angeles is next on my list.
I have worked within the financial service industry since 2013 and held a variety of positions ranging from Insurance, Banking Sales, Mortgage Services & Estate Agent (Head Office). I have been with the society since February 2020, working in the Mortgage Admin team where I use all my experience to drive the best possible service for our customers.
Fun Fact: I recently became a father to twin boys.
I have worked in the financial service industry since 2013 and held multiple positions: from business banking, savings, and mortgages. I joined Dudley Building Society 2019, in the current mortgage admin team.
Fun Fact: I like to wear Crocs with badges and socks to work
I've worked in finance since leaving school in 1985, working in banking, insurance, pensions, and then finally settling into the world of mortgages in 1993. I've been with the Society for 7 years, with my main focus on underwriting applications to support the lending targets and home ownership aspirations of our members.
Fun fact – I keep getting compared to George Best but I’m not Irish or any good at football!
I have been a mortgage underwriter for 17 years, assessing applications for a wide range of circumstances and scenarios. I came to Dudley Building Society in 2017, and utilise my many years of experience to help bring a common sense approach to our manual underwriting.
I have been working in finance since 1998, working in a variety of different areas such as investment customer services, collections, pension complaints to mortgage advising and business development management.
Joining Dudley in 2013, my latest role is a senior mortgage underwriter, where I train and develop new starters within the Society alongside underwriting mortgage applications. My role also includes providing onsite underwriting support to 3mC, who are a Manchester based packaging company.
Fun fact – Love travelling and exploring the world.
I have worked in the Mortgage industry since I was 18 and have over 20 years of experience. I’ve been working for a mortgage broker dealing with Bridging loans, second charges loans and finally started underwriting mortgages in 2016 .
I recently started working for Dudley building society and will bring all my knowledge and experience into my new role.
Fun fact – Love keeping fit and going to the gym.
I have worked in financial services for over 40 years and have a vast amount of experience working for brokers, packagers and lenders in various different roles from a Grade 1 Remittance Clerk to Credit & Quality Assurance Analyst. I am also a fully qualified teacher, teaching adults with learning difficulties and a keen genealogist.
Fun fact - I once appeared on Midlands Today singing with the Tuneless Choir in Sutton Coldfield.
I’ve worked within the Mortgage industry since leaving college at the age of 18 and have worked a variety of roles for a variety of lenders before settling in Underwriting for the last few years. I joined Dudley in 2021 and try and use my experience to bring a common sense and fair approach to our members and aspiring homeowners. Fun Fact – I’m a Wolves season ticket holder (yes, even before we got taken over by billionaires).
I started working at the Society in 2010 when I joined on a graduate programme. During my time here, I have worked in branch and the savings team but most of it has been spent as Product Manager. The role involves researching and launching savings and mortgage products that align to both the Society’s strategy and customers' needs.
Fun fact - I’ve recently completed my first triathlon at the age of 32! I now have the bug so will be signing up for more.
Contact our Intermediary Team with any case queries you may have.