Peter has a prolific career within regulated organisations, serving in both Executive and Non-Executive roles. Currently a Non-Executive Chair at Co-op Insurance and previously Group Chief Executive at UK General Insurance. Peter also has previously experience working for TSB in e-commerce and strategy roles. Peter brings to the Board experience in regulated sectors for both insurance and financial services as well as a strong background in leadership.

A Chartered Accountant with more than 30 years’ Board experience in both public and private companies. Paul offers the Board insights from his Non-Executive career across a variety of different sectors including housing and care, leisure, financial services and recruitment.

Appointed to the Board in September 2018, Zamir has comprehensive experience in developing and executing risk-based business strategies within the financial services sector. His Executive career consults with businesses such as Zurich, Saga Services and TPT Retirement Solutions in Risk Director / Chief Risk Officer roles. Zamir offers a broad experience in designing and executing robust risk management strategies and ensuring appropriate oversight is maintained by the Board.

As a former management consultant – latterly as a Partner at EY – Tariq has advised senior management teams in the financial services industry for over 20 years on corporate, marketing and digital strategy, operations optimisation and risk analytics. He now runs a boutique AI / Machine Learning consultancy. Tariq holds a PhD in Physics and an MSc in Machine Learning. He brings to the Board considerable FS sector experience in a range of functional disciplines – in particular in the applied use of advanced analytics to improve performance.

Nicole is a qualified Chartered Accountant and was appointed to the Board in January 2020. She is both Executive Director and Chief Finance Officer at Bank and Clients PLC with experience in delivering, implementing and communicating strategy, developing the Bank’s culture and governance framework and heading the HR function. Nicole’s broad experience includes working at the Bank of England as Chief Financial Accountant as well as working for multi-national organisations in various directorships. Nicole offers the Board a solid background in financial services.

Joanna is a customer engagement expert and accomplished digital strategist. Her career began in marketing at Unilever and culminated at Publicis Worldwide, as Head of Global Business Development, advising organisations of all types and sizes on their communication strategies, with a particular focus on digital transformation. She is an experienced Non-Executive Director and has founded and chaired new committees at both Aviva France and HMRC on improving customer experience and customer fairness.

A 41-year career in banks and building societies with experience of a full range of disciplines and activities.  Two periods with banks – NatWest and the newly formed One Savings Bank – were sandwiched by 20 years with Nationwide, the world’s largest Building Society, where roles included Divisional Directorships of Commercial, Treasury, Consumer Finance and Operations.  He currently sits as an adviser to the financial services division of LSL Property Group plc.

Steve joined the Board in July 2021. He is a Charted Accountant with over 25 years in financial services, including 17 years in the mutual sector at Nationwide Building Society. In addition to finance responsibilities, Steve’s previous roles bring experience in risk, information management, audit and operations.

Samantha joined the Board in 2020, progressing from a Head of Commercial role. She has been with the Society almost twenty years and has expertise in almost all areas of the business, having previously held Senior Management roles across all of the Lending and Savings functions.

Kieron joined the Board in June 2020 on a 12-month fixed term contract, following a period at Newbury Building Society as Finance Director. Kieron has held senior roles within the financial services sector in a career spanning more than 30 years.