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Dear Broker
We wanted to let you know that we are currently experiencing technical issues affecting our new broker registration process. We understand how frustrating this may be, particularly if you are trying to gain access to our systems, and we're sorry for any inconvenience caused. As a result of this issue, some users may encounter difficulties when attempting to register.
Please be assured that our technical teams are actively investigating the problem and working to restore normal service as quickly as possible.
Thank you for your patience and understanding while we work to resolve this. We will keep you updated and share further information as soon as it becomes available.
If you require urgent support in the meantime, please contact the Intermediary Support Team, who will be happy to help.
Kind regards,
Intermediary Support Team
DIPS: 24 hour response
Fully Packaged Applications: Currently working on new applications submitted on 16th September.
Post/Offers/Valuations: Currently working on post received from 1st October.
We’re currently experiencing a high volume of applications. Our team is working through them as quickly as possible. Thank you for your patience.
DIPS: 24 hour response
Fully Packaged Applications: Currently working on new applications submitted on 16th September.
Post/Offers/Valuations: Currently working on post received from 1st October.
We’re currently experiencing a high volume of applications. Our team is working through them as quickly as possible. Thank you for your patience.
At Dudley, we're committed to making a real difference in your clients' lives. We understand that no two clients are the same, which is why every case is reviewed by our human underwriters to assess each clients' individual circumstances.
This case-by-case approach allows us to handle complex and specialist cases and serve underserved borrowers who might otherwise struggle to secure a mortgage.
Take a look at our current range of products.
Our Key Account Managers and Telephone Business Development Managers are on hand to discuss your cases, whether simple or complex.
How to Register
Tools and Downloads
Here you can find guidance on submitting your case, our affordability calculators and other documents you may need to help progress your client's application with us.
Dip to Offer Process
See how our DIP to Offer process works, giving you a clear overview from initial Decision in Principle through to Offer.
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