Can the customer add fees to the loan?
Yes, providing this doesn't breach the max LTV of the product.
Can I change my clients existing mortgage with you?
We understand that our borrowers' circumstances may change over time. If your client is looking to change their term, repayment type, or change of product, we will be able to help.
Please contact our Intermediary Support Team a call on 01384 489195.
What income is used for self-employed applicants?
The Society will use the income shown in the Accounts , SA302's or Tax Calculations supported by corresponding Tax Overviews. An accountant’s reference may also be required at the underwriter's discretion, or a projection is required.
How do I register to submit business with you?
Registering with us is easy, whether you are setting up as new entity, or your business is already registered. Submit your request to join us by clicking here and following the relevant form link.
Once registered, we will provide you with personal login credentials for our intermediary portal.
Where do I get a case update?
You are able to log into th portal to see all your cases updates. The underwriter will contact you directly if they have any questions
My client has changed the Solicitor acting for them, how do I let you know?
No problem, we understand things can change. You can do this by contacting our intermediary support team at [email protected] or via telephone 01384 489195.
If you can't find the answer that you're looking for, please get in touch with our friendly team
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