Excellent Customer Reviews
4.84 stars from 4260 reviews
Smart Money People
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Savings

All of our savings accounts are designed with you in mind, whether you're looking to put your money away or start your savings journey.

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Mortgages

We're all about finding lending solutions in niche areas. From budding Self-Builders to Ex-Pats, we help people turn their homeowner dreams into a reality.

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Financial Services

We've partnered with our financial advisers to fulfil the rest of your financial needs. Pensions, Investments, Protection Planning - we've got you covered.

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Intermediaries

Here to support you and your clients with our innovative range of products and criteria.

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Online Service

Manage your savings and mortgage accounts on the go with our easy to use Online Service.

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Giving Back

We're making positive differences to our members, community, people and environment.

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Customer service

Knowledgeable, helpful and queries speedily answered

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Excellent and friendly

Staff are always friendly. They are professional and deal with your queries without any problem

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Friendly and effective customer service

They helped direct my query to the appropriate department to resolve my technical issue and gave me some guidance on another query that I had regarding a mortgage account.

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New Online Service

The new online service from Dudley Building Society is welcome news.

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Excellent all round service

The support and service over the years has been greatly appreciated, especially through challenging times.

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The Understanding Society

Dudley came to our rescue and loaned us the money to buy our house.

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Fantastic new online forum

So glad to find out the Dudley were going online. Absolutely fantastic!

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Nice Society

Professional and friendly and dealt with my request for information about my mortgage in a confident and knowledgeable way.

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Great customer service always

I have a speech impediment but I am always made to feel comfortable when paying my mortgage over the phone.

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Dudley branch review

Nothing better than it is now. All counter staff are so friendly and helpful

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Excellent

Always helpful, flexible, approachable and contactable.

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Great Service

Always have great service in there! Always willing to help with any situation

Recent Awards & Achievements

We are proud to share our recent achievements, reflecting our dedication to delivering outstanding results and continuously pushing ourselves to do better. 

We've launched Dudley Prosper!

Dudley Prosper is a 12 week programme, designed to help you build the skills, the energy and confidence to take control - and stay in control. 

We want people to feel more in confident in managing their money, energy and wellbeing. Our aim is to support them in building better lives with the right tools, guidance and encouragement when it's needed most.

We’re here to help our members and local communities thrive, now and in the future.

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Latest news at Dudley
Why Today's First-Time Buyers are Changing the Conversation on Mortgage Lending

Why Today's First-Time Buyers are Changing the Conversation on Mortgage Lending

Oct 07, 2026 Read article
Dudley Building Society opens new Bromsgrove branch

Dudley Building Society opens new Bromsgrove branch

Sep 21, 2026 Read article

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