Excellent Customer Reviews
4.84 stars from 4188 reviews
Smart Money People
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Savings

All of our savings accounts are designed with you in mind, whether you're looking to put your money away or start your savings journey.

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Mortgages

We're all about finding lending solutions in niche areas. From budding Self-Builders to Ex-Pats, we help people turn their homeowner dreams into a reality.

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Financial Services

We've partnered with our financial advisers to fulfil the rest of your financial needs. Pensions, Investments, Protection Planning - we've got you covered.

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Intermediaries

Here to support you and your clients with our innovative range of products and criteria.

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Online Service

Manage your savings and mortgage accounts on the go with our easy to use Online Service.

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Giving Back

We're making positive differences to our members, community, people and environment.

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Service with a smile

I have been a member for 21 years and I have always received a friendly and efficient service

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Savings

Always polite helpful and friendly

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Great service

Never had an issue with DBS and been banking here for 26 years.

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Excellent customer service

Excellent customer service from Brenda and team

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Friendly & helpful

Pleasant great service have been with DBS for about 25 years or more

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Great friendly service

Service with a smile, one to one, not just a number

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Kind, friendly support

I have always been treated with a smile and professional service

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Customer support

Polite and straight to the point. No time wasting.

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Always very helpful

Always helpful and friendly staff

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Friendly & helpful

Great service - have been with DBS for about 25 years or more

Star 1 Star 2 Star 3 Star 4 Star 5

Great Building Society

A fantastic Company to deal with that is dedicated to its customers within the Black Country area.

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Serving locals with a smile

Staff are always happy to help providing a helpful, as well as informed service every time I visit a branch.

Recent Awards & Achievements

We are proud to share our recent achievements, reflecting our dedication to delivering outstanding results and continuously pushing ourselves to do better. 

We've launched Dudley Prosper!

Dudley Prosper is a 12 week programme, designed to help you build the skills, the energy and confidence to take control - and stay in control. 

We want people to feel more in confident in managing their money, energy and wellbeing. Our aim is to support them in building better lives with the right tools, guidance and encouragement when it's needed most.

We’re here to help our members and local communities thrive, now and in the future.

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Latest news at Dudley
Why Today's First-Time Buyers are Changing the Conversation on Mortgage Lending

Why Today's First-Time Buyers are Changing the Conversation on Mortgage Lending

Oct 07, 2026 Read article
Dudley Building Society opens new Bromsgrove branch

Dudley Building Society opens new Bromsgrove branch

Sep 21, 2026 Read article
Dudley Building Society cuts rates by up to 100 basis points

Dudley Building Society cuts rates by up to 100 basis points

Jul 13, 2026 Read article

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