Excellent Customer Reviews
4.84 stars from 4144 reviews
Smart Money People
Star Star Star Star Star
See our reviews

Savings

All of our savings accounts are designed with you in mind, whether you're looking to put your money away or start your savings journey.

Find out more

Mortgages

We're all about finding lending solutions in niche areas. From budding Self-Builders to Ex-Pats, we help people turn their homeowner dreams into a reality.

Find out more

Financial Services

We've partnered with our financial advisers to fulfil the rest of your financial needs. Pensions, Investments, Protection Planning - we've got you covered.

Find out more

Intermediaries

Here to support you and your clients with our innovative range of products and criteria.

Find out more

Online Service

Manage your savings and mortgage accounts on the go with our easy to use Online Service.

Find out more

Giving Back

We're making positive differences to our members, community, people and environment.

Find out more
Star 1 Star 2 Star 3 Star 4 Star 5

Fantastic

Whenever I go the staff are very friendly and helpful

Star 1 Star 2 Star 3 Star 4 Star 5

Thankful for DBS

So far I think I'm in the right place. Now I'm with your building society I feel like my money is being handled properly. Thank you.

Star 1 Star 2 Star 3 Star 4 Star 5

Very friendly and helpful

Very helpful and fast and friendly staff

Star 1 Star 2 Star 3 Star 4 Star 5

Professionalism

Whenever you call customer service, the response is always quick and representatives are eager to help and efficient in following up queries, calling you promptly.

Star 1 Star 2 Star 3 Star 4 Star 5

Great staff and savings

The staff are always helpful & I feel confident to have my savings in DBS.

Star 1 Star 2 Star 3 Star 4 Star 5

Heylo , Self-build, Ex-Pat, Resi

A great specialist lender with various products

Star 1 Star 2 Star 3 Star 4 Star 5

Helpful & friendly

Whenever I visit our local branch staff are nothing but helpful & friendly and that has been a great comfort during the uncertain time’s we have all endured

Star 1 Star 2 Star 3 Star 4 Star 5

Great Building Society

A fantastic Company to deal with that is dedicated to its customers within the Black Country area.

Star 1 Star 2 Star 3 Star 4 Star 5

Excellent

Always helpful, flexible, approachable and contactable.

Star 1 Star 2 Star 3 Star 4 Star 5

Excellent all round service

As an Ex-Pat applying for a buy to let mortgage, Dudley helped me with my application with very little fuss

Star 1 Star 2 Star 3 Star 4 Star 5

A real friendly society

Great telephone service with friendly and helpful staff

Star 1 Star 2 Star 3 Star 4 Star 5

Very good

Excellent no fault whatsoever thank you to the lady who dealt with us

Recent Awards & Achievements

We are proud to share our recent achievements, reflecting our dedication to delivering outstanding results and continuously pushing ourselves to do better. 

We've launched Dudley Prosper!

Dudley Prosper is a 12 week programme, designed to help you build the skills, the energy and confidence to take control - and stay in control. 

We want people to feel more in confident in managing their money, energy and wellbeing. Our aim is to support them in building better lives with the right tools, guidance and encouragement when it's needed most.

We’re here to help our members and local communities thrive, now and in the future.

Find out more

Latest news at Dudley
Dudley Building Society opens new Bromsgrove branch

Dudley Building Society opens new Bromsgrove branch

Sep 21, 2026 Read article
Dudley Building Society cuts rates by up to 100 basis points

Dudley Building Society cuts rates by up to 100 basis points

Jul 13, 2026 Read article
Dudley Building Society reaches record £591.5m in savings balances

Dudley Building Society reaches record £591.5m in savings balances

Jun 15, 2026 Read article

Help & Support