Excellent Customer Reviews
4.84 stars from 4209 reviews
Smart Money People
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Savings

All of our savings accounts are designed with you in mind, whether you're looking to put your money away or start your savings journey.

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Mortgages

We're all about finding lending solutions in niche areas. From budding Self-Builders to Ex-Pats, we help people turn their homeowner dreams into a reality.

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Financial Services

We've partnered with our financial advisers to fulfil the rest of your financial needs. Pensions, Investments, Protection Planning - we've got you covered.

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Intermediaries

Here to support you and your clients with our innovative range of products and criteria.

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Online Service

Manage your savings and mortgage accounts on the go with our easy to use Online Service.

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Giving Back

We're making positive differences to our members, community, people and environment.

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Visit to branch

Always a pleasant experience when visiting Gornal branch. Friendly staff with good product knowledge. Nice and Covid safe.

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Wonderful Team

I have had a mortgage for many years with the Dudley, and they have always been informative, courteous, helpful and so easy to talk to

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Efficient and very friendly

They explained about timing, procedure and options

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Savings

Always polite helpful and friendly

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Kingswinford Branch

Like the fact you can contact local branch

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Excellent

Staff always pleasant and efficient, a very friendly atmosphere amongst staff too, makes it a pleasure to visit

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Excellent customer service

Very helpful also felt very welcomed thank you Kingswinford

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Excellent service

Excellent service, efficient and very secure. Very satisfied with DBS.

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Great customer service

Very helpful and able to assist me straight away. Nothing was too difficult to resolve!

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Excellent all round service

The support and service over the years has been greatly appreciated, especially through challenging times.

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Care

Talking with people who seem to really care makes all the difference. The personal touch matters.

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Friendly knowledgeable service

Can't fault the service I received. Brenda was quick and answered all of my questions

Recent Awards & Achievements

We are proud to share our recent achievements, reflecting our dedication to delivering outstanding results and continuously pushing ourselves to do better. 

We've launched Dudley Prosper!

Dudley Prosper is a 12 week programme, designed to help you build the skills, the energy and confidence to take control - and stay in control. 

We want people to feel more in confident in managing their money, energy and wellbeing. Our aim is to support them in building better lives with the right tools, guidance and encouragement when it's needed most.

We’re here to help our members and local communities thrive, now and in the future.

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Latest news at Dudley
Why Today's First-Time Buyers are Changing the Conversation on Mortgage Lending

Why Today's First-Time Buyers are Changing the Conversation on Mortgage Lending

Oct 07, 2026 Read article
Dudley Building Society opens new Bromsgrove branch

Dudley Building Society opens new Bromsgrove branch

Sep 21, 2026 Read article

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