Excellent Customer Reviews
4.84 stars from 4223 reviews
Smart Money People
Star Star Star Star Star
See our reviews

Savings

All of our savings accounts are designed with you in mind, whether you're looking to put your money away or start your savings journey.

Find out more

Mortgages

We're all about finding lending solutions in niche areas. From budding Self-Builders to Ex-Pats, we help people turn their homeowner dreams into a reality.

Find out more

Financial Services

We've partnered with our financial advisers to fulfil the rest of your financial needs. Pensions, Investments, Protection Planning - we've got you covered.

Find out more

Intermediaries

Here to support you and your clients with our innovative range of products and criteria.

Find out more

Online Service

Manage your savings and mortgage accounts on the go with our easy to use Online Service.

Find out more

Giving Back

We're making positive differences to our members, community, people and environment.

Find out more
Star 1 Star 2 Star 3 Star 4 Star 5

Easy efficiency

Opening savings accounts by post or online has been very easy. All in all, total satisfaction.

Star 1 Star 2 Star 3 Star 4 Star 5

Friendly & helpful

Pleasant great service have been with DBS for about 25 years or more

Star 1 Star 2 Star 3 Star 4 Star 5

Very dependable service

I have had a mortgage with the Dudley for some years and have never had any regrets.

Star 1 Star 2 Star 3 Star 4 Star 5

Very helpful staff

Great experience, helpful staff, competitive rates

Star 1 Star 2 Star 3 Star 4 Star 5

Excellent Customer Service

Great customer service and products. Easy to do business with

Star 1 Star 2 Star 3 Star 4 Star 5

Customer service

Knowledgeable, helpful and queries speedily answered

Star 1 Star 2 Star 3 Star 4 Star 5

Local service to local people

This building society puts its customers first. I appreciate the face to face service given by Dudley building society.

Star 1 Star 2 Star 3 Star 4 Star 5

Mortgage Application Simplicity

What a pleasurable experience from application to the acceptance of our mortgage.

Star 1 Star 2 Star 3 Star 4 Star 5

Would recommend to others

Very satisfied with the service we have received over many years.

Star 1 Star 2 Star 3 Star 4 Star 5

Friendly and efficient

So helpful people with such friendly attitudes.

Star 1 Star 2 Star 3 Star 4 Star 5

An Excellent Service

DBS have provided a excellent service that has enabled us to be on the property ladder, within a short period of time

Star 1 Star 2 Star 3 Star 4 Star 5

Fantastic

Staff always very helpful and very welcoming

Recent Awards & Achievements

We are proud to share our recent achievements, reflecting our dedication to delivering outstanding results and continuously pushing ourselves to do better. 

We've launched Dudley Prosper!

Dudley Prosper is a 12 week programme, designed to help you build the skills, the energy and confidence to take control - and stay in control. 

We want people to feel more in confident in managing their money, energy and wellbeing. Our aim is to support them in building better lives with the right tools, guidance and encouragement when it's needed most.

We’re here to help our members and local communities thrive, now and in the future.

Find out more

Latest news at Dudley
Why Today's First-Time Buyers are Changing the Conversation on Mortgage Lending

Why Today's First-Time Buyers are Changing the Conversation on Mortgage Lending

Oct 07, 2026 Read article
Dudley Building Society opens new Bromsgrove branch

Dudley Building Society opens new Bromsgrove branch

Sep 21, 2026 Read article

Help & Support