Excellent Customer Reviews
4.84 stars from 4107 reviews
Smart Money People
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Savings

All of our savings accounts are designed with you in mind, whether you're looking to put your money away or start your savings journey.

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Mortgages

We're all about finding lending solutions in niche areas. From budding Self-Builders to Ex-Pats, we help people turn their homeowner dreams into a reality.

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Financial Services

We've partnered with our financial advisers to fulfil the rest of your financial needs. Pensions, Investments, Protection Planning - we've got you covered.

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Intermediaries

Here to support you and your clients with our innovative range of products and criteria.

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Online Service

Manage your savings and mortgage accounts on the go with our easy to use Online Service.

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Giving Back

We're making positive differences to our members, community, people and environment.

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Very helpful staff

Great experience, helpful staff, competitive rates

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Thankful for DBS

So far I think I'm in the right place. Now I'm with your building society I feel like my money is being handled properly. Thank you.

Star 1 Star 2 Star 3 Star 4 Star 5

Counter Service is excellent, staff very polite and friendly

Lovely branch, and excellent service

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Looks good!

Helpful, speedy and efficient way to set up an account.

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Good old fashioned customer care

Always friendly. Always Helpful Always knowledgeable. Always patient. Always care about the community.

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Professionalism

Whenever you call customer service, the response is always quick and representatives are eager to help and efficient in following up queries, calling you promptly.

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Junior account

Great Service. Thank you for booking my appointment.

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Excellent service: knowledgeable, willing and friendly

All queries fully discussed and answered.

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Excellent

Always helpful, flexible, approachable and contactable.

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Customer service

Knowledgeable and very helpful

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Brierley Hill

Hannah was lovely and helpful. She's sorted everything out to save me having to come up again for my withdrawal.

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Dudley branch review

Nothing better than it is now. All counter staff are so friendly and helpful

Recent Awards & Achievements

We are proud to share our recent achievements, reflecting our dedication to delivering outstanding results and continuously pushing ourselves to do better. 

We've launched Dudley Prosper!

Dudley Prosper is a 12 week programme, designed to help you build the skills, the energy and confidence to take control - and stay in control. 

We want people to feel more in confident in managing their money, energy and wellbeing. Our aim is to support them in building better lives with the right tools, guidance and encouragement when it's needed most.

We’re here to help our members and local communities thrive, now and in the future.

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Latest news at Dudley
Dudley Building Society opens new Bromsgrove branch

Dudley Building Society opens new Bromsgrove branch

Sep 21, 2026 Read article
Dudley Building Society cuts rates by up to 100 basis points

Dudley Building Society cuts rates by up to 100 basis points

Jul 13, 2026 Read article
Dudley Building Society reaches record £591.5m in savings balances

Dudley Building Society reaches record £591.5m in savings balances

Jun 15, 2026 Read article

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