Excellent Customer Reviews
4.84 stars from 4137 reviews
Smart Money People
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Savings

All of our savings accounts are designed with you in mind, whether you're looking to put your money away or start your savings journey.

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Mortgages

We're all about finding lending solutions in niche areas. From budding Self-Builders to Ex-Pats, we help people turn their homeowner dreams into a reality.

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Financial Services

We've partnered with our financial advisers to fulfil the rest of your financial needs. Pensions, Investments, Protection Planning - we've got you covered.

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Intermediaries

Here to support you and your clients with our innovative range of products and criteria.

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Online Service

Manage your savings and mortgage accounts on the go with our easy to use Online Service.

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Giving Back

We're making positive differences to our members, community, people and environment.

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Visit to branch

Always a pleasant experience when visiting Gornal branch. Friendly staff with good product knowledge. Nice and Covid safe.

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Great service

Never had an issue with DBS and been banking here for 26 years.

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Very good

Excellent no fault whatsoever thank you to the lady who dealt with us

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Lovely staff

Lovely staff always friendly and helpful

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Telephone enquiry

How refreshing for a telephone to be answered promptly. My enquiry was dealt with quickly, courteously and effectively.

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Recommend

Very friendly staff especially Lisa the supervisor at Kingswinford office

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Withdrawing money

On my visit the transactions were handled courteously and effectively by a very pleasant assistant

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Excellent Customer Service

Great customer service and products. Easy to do business with

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Service with a smile

I have been a member for 21 years and I have always received a friendly and efficient service

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Helpful and clear

The assistant was very helpful explaining how I can manage my account during Covid.

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Handy to get to and always helpful

Very friendly staff and willing to take the time to give advise

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Local service to local people

This building society puts its customers first. I appreciate the face to face service given by Dudley building society.

Recent Awards & Achievements

We are proud to share our recent achievements, reflecting our dedication to delivering outstanding results and continuously pushing ourselves to do better. 

We've launched Dudley Prosper!

Dudley Prosper is a 12 week programme, designed to help you build the skills, the energy and confidence to take control - and stay in control. 

We want people to feel more in confident in managing their money, energy and wellbeing. Our aim is to support them in building better lives with the right tools, guidance and encouragement when it's needed most.

We’re here to help our members and local communities thrive, now and in the future.

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Latest news at Dudley
Dudley Building Society opens new Bromsgrove branch

Dudley Building Society opens new Bromsgrove branch

Sep 21, 2026 Read article
Dudley Building Society cuts rates by up to 100 basis points

Dudley Building Society cuts rates by up to 100 basis points

Jul 13, 2026 Read article
Dudley Building Society reaches record £591.5m in savings balances

Dudley Building Society reaches record £591.5m in savings balances

Jun 15, 2026 Read article

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