Excellent Customer Reviews
4.84 stars from 3723 reviews
Smart Money People
Star Star Star Star Star
See our reviews

Savings

All of our savings accounts are designed with you in mind, whether you're looking to put your money away or start your savings journey.

Find out more

Mortgages

We're all about finding lending solutions in niche areas. From budding Self-Builders to Ex-Pats, we help people turn their homeowner dreams into a reality.

Find out more

Financial Services

We've partnered with our financial advisers to fulfil the rest of your financial needs. Pensions, Investments, Protection Planning - we've got you covered.

Find out more

Intermediaries

Here to support you and your clients with our innovative range of products and criteria.

Find out more

Online Service

Manage your savings and mortgage accounts on the go with our easy to use Online Service.

Find out more

Giving Back

We're making positive differences to our members, community, people and environment.

Find out more
Star 1 Star 2 Star 3 Star 4 Star 5

Excellent and friendly

Staff are always friendly. They are professional and deal with your queries without any problem

Star 1 Star 2 Star 3 Star 4 Star 5

Would recommend to others

Very satisfied with the service we have received over many years.

Star 1 Star 2 Star 3 Star 4 Star 5

Service

Excellent service and very helpful staff

Star 1 Star 2 Star 3 Star 4 Star 5

Excellent Service

I can't recommend them highly enough, you don't feel you are just a number

Star 1 Star 2 Star 3 Star 4 Star 5

Friendly and effective customer service

They helped direct my query to the appropriate department to resolve my technical issue and gave me some guidance on another query that I had regarding a mortgage account.

Star 1 Star 2 Star 3 Star 4 Star 5

Excellent customer service

I had made an error with my standing order, the staff were extremely helpful and friendly

Star 1 Star 2 Star 3 Star 4 Star 5

Excellent customer service

Excellent customer service from Brenda and team

Star 1 Star 2 Star 3 Star 4 Star 5

Local and Friendly

The staff are always on hand to to help - Thanks to all

Star 1 Star 2 Star 3 Star 4 Star 5

Customer support

Polite and straight to the point. No time wasting.

Star 1 Star 2 Star 3 Star 4 Star 5

Wonderful Team

I have had a mortgage for many years with the Dudley, and they have always been informative, courteous, helpful and so easy to talk to

Star 1 Star 2 Star 3 Star 4 Star 5

Excellent Service

Such a treat to talk to someone who is always friendly, knowledgeable and helpful.

Star 1 Star 2 Star 3 Star 4 Star 5

Great friendly service

Service with a smile, one to one not just a number

Recent Awards & Achievements

We are proud to share our recent achievements, reflecting our dedication to delivering outstanding results and continuously pushing ourselves to do better. 

Latest news at Dudley
Helping the Next Generation Get on to the Property Ladder

Helping the Next Generation Get on to the Property Ladder

May 15, 2025 Read article
Dudley Building Society Welcomes First New Member Since Announcing Bridgnorth Hub

Dudley Building Society Welcomes First New Member Since Announcing Bridgnorth Hub

May 14, 2025 Read article
Dudley Building Society Shortlisted as Finalist for Two National Awards

Dudley Building Society Shortlisted as Finalist for Two National Awards

Apr 11, 2025 Read article

Help & Support