Excellent Customer Reviews
4.84 stars from 4149 reviews
Smart Money People
Star Star Star Star Star
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Savings

All of our savings accounts are designed with you in mind, whether you're looking to put your money away or start your savings journey.

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Mortgages

We're all about finding lending solutions in niche areas. From budding Self-Builders to Ex-Pats, we help people turn their homeowner dreams into a reality.

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Financial Services

We've partnered with our financial advisers to fulfil the rest of your financial needs. Pensions, Investments, Protection Planning - we've got you covered.

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Intermediaries

Here to support you and your clients with our innovative range of products and criteria.

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Online Service

Manage your savings and mortgage accounts on the go with our easy to use Online Service.

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Giving Back

We're making positive differences to our members, community, people and environment.

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Star 1 Star 2 Star 3 Star 4 Star 5

Lovely polite staff nothing to much for them

Very pleased with the service I received

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Customer support

Polite and straight to the point

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Child savings

Nice and friendly and very helpful

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Brilliant

I used the online messaging service about a question I had relating to my account, I got a message back within the hour which is brilliant service.

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Customer service

Knowledgeable, helpful and queries speedily answered

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Excellent

The staff are very friendly and helpful

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Helpful and clear

The assistant was very helpful explaining how I can manage my account during Covid.

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Business done promptly

Excellent service done at once .Thank you.

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Friendly and effective customer service

They helped direct my query to the appropriate department to resolve my technical issue and gave me some guidance on another query that I had regarding a mortgage account.

Star 1 Star 2 Star 3 Star 4 Star 5

Mortgage Application Simplicity

What a pleasurable experience from application to the acceptance of our mortgage.

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Great Service

Staff are wonderful and very efficient

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Customer service

Knowledgeable and very helpful

Recent Awards & Achievements

We are proud to share our recent achievements, reflecting our dedication to delivering outstanding results and continuously pushing ourselves to do better. 

We've launched Dudley Prosper!

Dudley Prosper is a 12 week programme, designed to help you build the skills, the energy and confidence to take control - and stay in control. 

We want people to feel more in confident in managing their money, energy and wellbeing. Our aim is to support them in building better lives with the right tools, guidance and encouragement when it's needed most.

We’re here to help our members and local communities thrive, now and in the future.

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Latest news at Dudley
Dudley Building Society opens new Bromsgrove branch

Dudley Building Society opens new Bromsgrove branch

Sep 21, 2026 Read article
Dudley Building Society cuts rates by up to 100 basis points

Dudley Building Society cuts rates by up to 100 basis points

Jul 13, 2026 Read article
Dudley Building Society reaches record £591.5m in savings balances

Dudley Building Society reaches record £591.5m in savings balances

Jun 15, 2026 Read article

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