Excellent Customer Reviews
4.83 stars from 4114 reviews
Smart Money People
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Savings

All of our savings accounts are designed with you in mind, whether you're looking to put your money away or start your savings journey.

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Mortgages

We're all about finding lending solutions in niche areas. From budding Self-Builders to Ex-Pats, we help people turn their homeowner dreams into a reality.

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Financial Services

We've partnered with our financial advisers to fulfil the rest of your financial needs. Pensions, Investments, Protection Planning - we've got you covered.

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Intermediaries

Here to support you and your clients with our innovative range of products and criteria.

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Online Service

Manage your savings and mortgage accounts on the go with our easy to use Online Service.

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Giving Back

We're making positive differences to our members, community, people and environment.

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Very friendly and helpful

Very helpful and fast and friendly staff

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Like the good old days

Everyone I spoke to was polite, professional and very helpful. it was a pleasure dealing with the savings team.

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Friendly & helpful

Great service - have been with DBS for about 25 years or more

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Mortgage Application Simplicity

What a pleasurable experience from application to the acceptance of our mortgage.

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Great in branch service

Great in branch service and knowledge

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Excellent

Staff always pleasant and efficient, a very friendly atmosphere amongst staff too, makes it a pleasure to visit

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Excellent customer service

Very helpful also felt very welcomed thank you Kingswinford

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Good old fashioned customer care

Always friendly. Always Helpful Always knowledgeable. Always patient. Always care about the community.

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Always a good experience

Staff always welcoming friendly and efficient

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Easy efficiency

Opening savings accounts by post or online has been very easy. All in all, total satisfaction.

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Excellent Service

I can't recommend them highly enough, you don't feel you are just a number

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An Excellent Service

DBS have provided a excellent service that has enabled us to be on the property ladder, within a short period of time

Recent Awards & Achievements

We are proud to share our recent achievements, reflecting our dedication to delivering outstanding results and continuously pushing ourselves to do better. 

We've launched Dudley Prosper!

Dudley Prosper is a 12 week programme, designed to help you build the skills, the energy and confidence to take control - and stay in control. 

We want people to feel more in confident in managing their money, energy and wellbeing. Our aim is to support them in building better lives with the right tools, guidance and encouragement when it's needed most.

We’re here to help our members and local communities thrive, now and in the future.

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Latest news at Dudley
Dudley Building Society opens new Bromsgrove branch

Dudley Building Society opens new Bromsgrove branch

Sep 21, 2026 Read article
Dudley Building Society cuts rates by up to 100 basis points

Dudley Building Society cuts rates by up to 100 basis points

Jul 13, 2026 Read article
Dudley Building Society reaches record £591.5m in savings balances

Dudley Building Society reaches record £591.5m in savings balances

Jun 15, 2026 Read article

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