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Excellent Customer Reviews
4.85 stars from 2023 reviews
Smart Money People
Star Star Star Star Star
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Savings

All of our savings accounts are designed with you in mind, whether you're looking to put your money away or start your savings journey.

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Mortgages

We're all about finding lending solutions in niche areas. From budding Self-Builders to Ex-Pats, we help people turn their homeowner dreams into a reality.

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Financial Services

We've partnered with our financial advisers to fulfil the rest of your financial needs. Pensions, Investments, Protection Planning - we've got you covered.

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Intermediaries

Here to support you and your clients with our innovative range of products and criteria.

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Online Service

Manage your savings and mortgage accounts on the go with our easy to use Online Service.

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Giving Back

We're making positive differences to our members, community, people and environment.

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Star 1 Star 2 Star 3 Star 4 Star 5

Kind, friendly support

I have always been treated with a smile and professional service

Star 1 Star 2 Star 3 Star 4 Star 5

Excellent customer service

Very helpful also felt very welcomed thank you Kingswinford

Star 1 Star 2 Star 3 Star 4 Star 5

Friendly and effective customer service

They helped direct my query to the appropriate department to resolve my technical issue and gave me some guidance on another query that I had regarding a mortgage account.

Star 1 Star 2 Star 3 Star 4 Star 5

Best Building Society

lovely to have a local customer focused society who genuinely look after the welfare of their customers.

Star 1 Star 2 Star 3 Star 4 Star 5

Great friendly service

Service with a smile, one to one, not just a number

Star 1 Star 2 Star 3 Star 4 Star 5

Customer support

Polite and straight to the point

Star 1 Star 2 Star 3 Star 4 Star 5

Good All Rounder

Dudley are a great lender with niches that other lenders don't have. Great for expat.

Star 1 Star 2 Star 3 Star 4 Star 5

Friendly people

Friendly staff who obviously care, they are easy to talk to.

Star 1 Star 2 Star 3 Star 4 Star 5

Customer service

Knowledgeable and very helpful

Star 1 Star 2 Star 3 Star 4 Star 5

Care

Talking with people who seem to really care makes all the difference. The personal touch matters.

Star 1 Star 2 Star 3 Star 4 Star 5

Excellent customer service

Excellent customer service from Brenda and team

Star 1 Star 2 Star 3 Star 4 Star 5

Good old fashioned customer care

Always friendly. Always Helpful Always knowledgeable. Always patient. Always care about the community.

Powering Life

We believe we are here to power your life, giving you the confidence and peace of mind that we are looking after all your financial needs and offering solutions for you where others can’t.  




Latest news at Dudley

Help & Support

Support During Coronavirus

Find out what we're doing to support our customers during this difficult time.

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Useful Savings Documents

See our full list of savings guides, forms and other useful documents.

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Fraud and Cyber Awareness

See how you can protect yourself from fraud and scams.

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