Excellent Customer Reviews
4.84 stars from 4250 reviews
Smart Money People
Star Star Star Star Star
See our reviews

Savings

All of our savings accounts are designed with you in mind, whether you're looking to put your money away or start your savings journey.

Find out more

Mortgages

We're all about finding lending solutions in niche areas. From budding Self-Builders to Ex-Pats, we help people turn their homeowner dreams into a reality.

Find out more

Financial Services

We've partnered with our financial advisers to fulfil the rest of your financial needs. Pensions, Investments, Protection Planning - we've got you covered.

Find out more

Intermediaries

Here to support you and your clients with our innovative range of products and criteria.

Find out more

Online Service

Manage your savings and mortgage accounts on the go with our easy to use Online Service.

Find out more

Giving Back

We're making positive differences to our members, community, people and environment.

Find out more
Star 1 Star 2 Star 3 Star 4 Star 5

Efficient and courteous

Smooth opening from Dudley and easy, expedient and courteous contact through email.

Star 1 Star 2 Star 3 Star 4 Star 5

Very friendly and helpful

Very helpful and fast and friendly staff

Star 1 Star 2 Star 3 Star 4 Star 5

Great staff and savings

The staff are always helpful & I feel confident to have my savings in DBS.

Star 1 Star 2 Star 3 Star 4 Star 5

Good service and friendly staff

Always competitive products delivered by knowledgeable and friendly staff.

Star 1 Star 2 Star 3 Star 4 Star 5

Always great service with happy staff

As above great service with happy staff

Star 1 Star 2 Star 3 Star 4 Star 5

Lovely staff

Lovely staff always friendly and helpful

Star 1 Star 2 Star 3 Star 4 Star 5

Recommend

Very friendly staff especially Lisa the supervisor at Kingswinford office

Star 1 Star 2 Star 3 Star 4 Star 5

Fantastic

Staff always very helpful and very welcoming

Star 1 Star 2 Star 3 Star 4 Star 5

Good All Rounder

Dudley are a great lender with niches that other lenders don't have. Great for expat.

Star 1 Star 2 Star 3 Star 4 Star 5

Fantastic service

Quick, efficient, security of customer money clearly top priority

Star 1 Star 2 Star 3 Star 4 Star 5

Recommend

Very friendly staff especially Lisa the supervisor at Kingswinford office

Star 1 Star 2 Star 3 Star 4 Star 5

Professionalism

Whenever you call customer service, the response is always quick and representatives are eager to help and efficient in following up queries, calling you promptly.

Recent Awards & Achievements

We are proud to share our recent achievements, reflecting our dedication to delivering outstanding results and continuously pushing ourselves to do better. 

We've launched Dudley Prosper!

Dudley Prosper is a 12 week programme, designed to help you build the skills, the energy and confidence to take control - and stay in control. 

We want people to feel more in confident in managing their money, energy and wellbeing. Our aim is to support them in building better lives with the right tools, guidance and encouragement when it's needed most.

We’re here to help our members and local communities thrive, now and in the future.

Find out more

Latest news at Dudley
Why Today's First-Time Buyers are Changing the Conversation on Mortgage Lending

Why Today's First-Time Buyers are Changing the Conversation on Mortgage Lending

Oct 07, 2026 Read article
Dudley Building Society opens new Bromsgrove branch

Dudley Building Society opens new Bromsgrove branch

Sep 21, 2026 Read article

Help & Support