Excellent Customer Reviews
4.84 stars from 4239 reviews
Smart Money People
Star Star Star Star Star
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Savings

All of our savings accounts are designed with you in mind, whether you're looking to put your money away or start your savings journey.

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Mortgages

We're all about finding lending solutions in niche areas. From budding Self-Builders to Ex-Pats, we help people turn their homeowner dreams into a reality.

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Financial Services

We've partnered with our financial advisers to fulfil the rest of your financial needs. Pensions, Investments, Protection Planning - we've got you covered.

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Intermediaries

Here to support you and your clients with our innovative range of products and criteria.

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Online Service

Manage your savings and mortgage accounts on the go with our easy to use Online Service.

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Giving Back

We're making positive differences to our members, community, people and environment.

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Star 1 Star 2 Star 3 Star 4 Star 5

Handy to get to and always helpful

Very friendly staff and willing to take the time to give advise

Star 1 Star 2 Star 3 Star 4 Star 5

Fantastic service

Quick, efficient, security of customer money clearly top priority

Star 1 Star 2 Star 3 Star 4 Star 5

Friendly people

Friendly staff who obviously care, they are easy to talk to.

Star 1 Star 2 Star 3 Star 4 Star 5

Child savings

Nice and friendly and very helpful

Star 1 Star 2 Star 3 Star 4 Star 5

An Excellent Service

DBS have provided a excellent service that has enabled us to be on the property ladder, within a short period of time

Star 1 Star 2 Star 3 Star 4 Star 5

Excellent

Always helpful, flexible, approachable and contactable.

Star 1 Star 2 Star 3 Star 4 Star 5

Telephone enquiry

How refreshing for a telephone to be answered promptly. My enquiry was dealt with quickly, courteously and effectively.

Star 1 Star 2 Star 3 Star 4 Star 5

Brierley branch review

Lovely branch, always have a laugh

Star 1 Star 2 Star 3 Star 4 Star 5

Good old fashioned customer care

Always friendly. Always Helpful Always knowledgeable. Always patient. Always care about the community.

Star 1 Star 2 Star 3 Star 4 Star 5

Dudley you're the best

More than a bank, building a community through providing great all-round service.

Star 1 Star 2 Star 3 Star 4 Star 5

Wonderful Team

I have had a mortgage for many years with the Dudley, and they have always been informative, courteous, helpful and so easy to talk to

Star 1 Star 2 Star 3 Star 4 Star 5

Great Building Society

Always helpful and make you feel cared for.

Recent Awards & Achievements

We are proud to share our recent achievements, reflecting our dedication to delivering outstanding results and continuously pushing ourselves to do better. 

We've launched Dudley Prosper!

Dudley Prosper is a 12 week programme, designed to help you build the skills, the energy and confidence to take control - and stay in control. 

We want people to feel more in confident in managing their money, energy and wellbeing. Our aim is to support them in building better lives with the right tools, guidance and encouragement when it's needed most.

We’re here to help our members and local communities thrive, now and in the future.

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Latest news at Dudley
Why Today's First-Time Buyers are Changing the Conversation on Mortgage Lending

Why Today's First-Time Buyers are Changing the Conversation on Mortgage Lending

Oct 07, 2026 Read article
Dudley Building Society opens new Bromsgrove branch

Dudley Building Society opens new Bromsgrove branch

Sep 21, 2026 Read article

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