Excellent Customer Reviews
4.84 stars from 3337 reviews
Smart Money People
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Savings

All of our savings accounts are designed with you in mind, whether you're looking to put your money away or start your savings journey.

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Mortgages

We're all about finding lending solutions in niche areas. From budding Self-Builders to Ex-Pats, we help people turn their homeowner dreams into a reality.

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Financial Services

We've partnered with our financial advisers to fulfil the rest of your financial needs. Pensions, Investments, Protection Planning - we've got you covered.

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Intermediaries

Here to support you and your clients with our innovative range of products and criteria.

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Online Service

Manage your savings and mortgage accounts on the go with our easy to use Online Service.

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Giving Back

We're making positive differences to our members, community, people and environment.

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Dudley branch review

Very friendly staff and very happy with the service they provide

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Serving locals with a smile

Staff are always happy to help providing a helpful, as well as informed service every time I visit a branch.

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Good old fashioned customer care

Always friendly. Always Helpful Always knowledgeable. Always patient. Always care about the community.

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Great service

Never had an issue with DBS and been banking here for 26 years.

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Mortgage Application Simplicity

What a pleasurable experience from application to the acceptance of our mortgage.

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Excellent Service

I can't recommend them highly enough, you don't feel you are just a number

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Excellent customer service

Very helpful also felt very welcomed thank you Kingswinford

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Fantastic

Staff always very helpful and very welcoming

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Branch

I always go to the lower Gornal Branch. Very Efficient and helpful there. Excellent Customer Care.

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Helpful & friendly

Whenever I visit our local branch staff are nothing but helpful & friendly and that has been a great comfort during the uncertain time’s we have all endured

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Great customer service

Very helpful and able to assist me straight away. Nothing was too difficult to resolve!

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Highly recommended

I can not praise Dudley's staff and service enough.

Recent Awards & Achievements

We are proud to share our recent achievements, reflecting our dedication to delivering outstanding results and continuously pushing ourselves to do better. 

Latest news at Dudley
Happy 1st Anniversary to our Key Account Managers, Sarah & Cavina!

Happy 1st Anniversary to our Key Account Managers, Sarah & Cavina!

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Case Study: Helping a First-Time Buyer Purchase a Property From Her Mother

Case Study: Helping a First-Time Buyer Purchase a Property From Her Mother

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Why Brokers Shouldn't Overlook JBSP Mortgages: 8 Benefits

Why Brokers Shouldn't Overlook JBSP Mortgages: 8 Benefits

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