Excellent Customer Reviews
4.84 stars from 3724 reviews
Smart Money People
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Savings

All of our savings accounts are designed with you in mind, whether you're looking to put your money away or start your savings journey.

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Mortgages

We're all about finding lending solutions in niche areas. From budding Self-Builders to Ex-Pats, we help people turn their homeowner dreams into a reality.

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Financial Services

We've partnered with our financial advisers to fulfil the rest of your financial needs. Pensions, Investments, Protection Planning - we've got you covered.

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Intermediaries

Here to support you and your clients with our innovative range of products and criteria.

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Online Service

Manage your savings and mortgage accounts on the go with our easy to use Online Service.

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Giving Back

We're making positive differences to our members, community, people and environment.

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Excellent

Always helpful, flexible, approachable and contactable.

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Counter Service is excellent, staff very polite and friendly

Lovely branch, and excellent service

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An Excellent Service

DBS have provided a excellent service that has enabled us to be on the property ladder, within a short period of time

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Fantastic new online forum

So glad to find out the Dudley were going online. Absolutely fantastic!

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Junior account

Great Service. Thank you for booking my appointment.

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Good old fashioned customer care

Always friendly. Always Helpful Always knowledgeable. Always patient. Always care about the community.

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Great Service

Always have great service in there! Always willing to help with any situation

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Great service

Never had an issue with DBS and been banking here for 26 years.

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Friendly, personal service

Helpful staff

Star 1 Star 2 Star 3 Star 4 Star 5

Friendly people

Friendly staff who obviously care, they are easy to talk to.

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Great friendly service

Service with a smile, one to one, not just a number

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Excellent customer service

Very helpful also felt very welcomed thank you Kingswinford

Recent Awards & Achievements

We are proud to share our recent achievements, reflecting our dedication to delivering outstanding results and continuously pushing ourselves to do better. 

We've launched Dudley Prosper!

Dudley Prosper is a 12 week programme, designed to help you build the skills, the energy and confidence to take control - and stay in control. 

We want people to feel more in confident in managing their money, energy and wellbeing. Our aim is to support them in building better lives with the right tools, guidance and encouragement when it's needed most.

We’re here to help our members and local communities thrive, now and in the future.

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Latest news at Dudley
Helping the Next Generation Get on to the Property Ladder

Helping the Next Generation Get on to the Property Ladder

May 15, 2025 Read article
Helping the Next Generation Get on to the Property Ladder

Helping the Next Generation Get on to the Property Ladder

May 15, 2025 Read article
Dudley Building Society Welcomes First New Member Since Announcing Bridgnorth Hub

Dudley Building Society Welcomes First New Member Since Announcing Bridgnorth Hub

May 14, 2025 Read article

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