Excellent Customer Reviews
4.82 stars from 4052 reviews
Smart Money People
Star Star Star Star Star
See our reviews

Savings

All of our savings accounts are designed with you in mind, whether you're looking to put your money away or start your savings journey.

Find out more

Mortgages

We're all about finding lending solutions in niche areas. From budding Self-Builders to Ex-Pats, we help people turn their homeowner dreams into a reality.

Find out more

Financial Services

We've partnered with our financial advisers to fulfil the rest of your financial needs. Pensions, Investments, Protection Planning - we've got you covered.

Find out more

Intermediaries

Here to support you and your clients with our innovative range of products and criteria.

Find out more

Online Service

Manage your savings and mortgage accounts on the go with our easy to use Online Service.

Find out more

Giving Back

We're making positive differences to our members, community, people and environment.

Find out more
Star 1 Star 2 Star 3 Star 4 Star 5

Professionalism

Whenever you call customer service, the response is always quick and representatives are eager to help and efficient in following up queries, calling you promptly.

Star 1 Star 2 Star 3 Star 4 Star 5

Nice Society

Professional and friendly and dealt with my request for information about my mortgage in a confident and knowledgeable way.

Star 1 Star 2 Star 3 Star 4 Star 5

Great Building Society

Always helpful and make you feel cared for.

Star 1 Star 2 Star 3 Star 4 Star 5

Would recommend to others

Very satisfied with the service we have received over many years.

Star 1 Star 2 Star 3 Star 4 Star 5

Great customer service

Very helpful and able to assist me straight away. Nothing was too difficult to resolve!

Star 1 Star 2 Star 3 Star 4 Star 5

Branch Review

Very pleasant, very helpful, explained the savings product really well

Star 1 Star 2 Star 3 Star 4 Star 5

Excellent

The staff are very friendly and helpful

Star 1 Star 2 Star 3 Star 4 Star 5

Dudley branch review

Very friendly staff and very happy with the service they provide

Star 1 Star 2 Star 3 Star 4 Star 5

Excellent service with a smile

Staff at Perton Branch are extremely professional, friendly and helpful.

Star 1 Star 2 Star 3 Star 4 Star 5

Very helpful

Couldn't of been more helpful. Very satisfied.

Star 1 Star 2 Star 3 Star 4 Star 5

Excellent all round service

As an Ex-Pat applying for a buy to let mortgage, Dudley helped me with my application with very little fuss

Star 1 Star 2 Star 3 Star 4 Star 5

Staff lovely professional

Really excellent service given today, dealt with lovely advisers

Recent Awards & Achievements

We are proud to share our recent achievements, reflecting our dedication to delivering outstanding results and continuously pushing ourselves to do better. 

We've launched Dudley Prosper!

Dudley Prosper is a 12 week programme, designed to help you build the skills, the energy and confidence to take control - and stay in control. 

We want people to feel more in confident in managing their money, energy and wellbeing. Our aim is to support them in building better lives with the right tools, guidance and encouragement when it's needed most.

We’re here to help our members and local communities thrive, now and in the future.

Find out more

Latest news at Dudley
Dudley Building Society cuts rates by up to 100 basis points

Dudley Building Society cuts rates by up to 100 basis points

Jul 13, 2026 Read article
Dudley Building Society reaches record £591.5m in savings balances

Dudley Building Society reaches record £591.5m in savings balances

Jun 15, 2026 Read article
Dudley Building Society delivers record £130.9m in mortgage lending

Dudley Building Society delivers record £130.9m in mortgage lending

Jun 15, 2026 Read article

Help & Support