- You can usually transfer your ISA between different providers, although not all Dudley Building Society ISA products accept transfers in, so please check the product terms first
- If you wish to transfer a Dudley Building Society ISA to another provider, your new provider must arrange the transfer for you.
- Do not withdraw money from a Cash ISA yourself, as this will result in the loss of its tax‑free status.
- We are now accepting electronic ISA transfers.
Looking to transfer your existing ISA into an account with us?
Before you get started
Step 1 – Decide where your ISA transfer will go
Transferring into a new Cash ISA
If you’re opening a new Cash ISA to accept a transfer, you can:
- Open a Cash ISA online via our Online Service, or
- Complete an ISA Application Form, available on our website, in branch, or by post on request
You’ll also need to complete an ISA Transfer In Form as part of the process. Please note that two forms of original identification may be required.
Transferring into an existing ISA
If you already hold an ISA with Dudley Building Society, you can transfer into that account by completing an ISA Transfer In Form.
No new ISA application form is required.
Step 2 – Complete the ISA Transfer In Form
Complete the ISA Transfer in Form
When completing the ISA Transfer In Form, please ensure you include:
- The name of your current ISA provider
- The account number of the ISA you wish to transfer to Dudley Building Society
If you are transferring a Stocks & Shares ISA, please complete the relevant Stocks & Shares ISA Transfer In Form.
Important to note
If you wish, you may make your current ISA tax‑year subscription before the transfer is received from your existing provider.
Interest will begin to be earned from the date of your first deposit.
Step 3 – Return your completed form(s)
Once you’ve completed your form(s), you can return them in any of the following ways:
By Email
Email your forms directly to us and one of our specialists will contact you to confirm we have received them.
By Post
Send your form(s) by post to:
Dudley Building Society,
7 Harbour Buildings,
The Waterfront,
Brierley Hill,
DY5 1LN
What happens next
Once we’ve received your completed forms, we’ll manage the transfer on your behalf. The steps below explain our ISA transfer‑in process and the typical timescales involved.
Transfer request sent
Within 5 working days of receiving your ISA Transfer In Form (and application form, where applicable), we’ll contact your existing ISA provider to request the transfer.
We will let you know once this has been completed.
This can take up to 5 working days
ISA history and funds received
Your existing Cash ISA provider then has 5 working days to action the request.
They will be required to forward an ISA History form to the Society along with the funds, or notify the Society of any delay.
This can take up to 5 working days.
Funds credited to your ISA
To complete the process, the transferred funds will be credited to our account within 3 working days.
Interest will begin to be earned on the transferred funds from the date the cheque was issued.
This can take up to 3 working days.
Important things to note
All documentation will be sent by first class post, but please allow 1 working day for this to be received.
If any instruction is received after normal working hours, then it is treated as having been received at the following day.
What is an ISA transfer?
An ISA transfer is when you move existing savings that are held in an Individual Savings Account (ISA) to another provider or account with the same provider.
Does transferring an ISA count as opening a new one?
No, transferring an ISA doesn’t count as opening a new one. When you transfer your ISA, your savings aren’t treated as new and are simply moved from one provider or account to another while staying tax free.
Can you transfer a fixed rate ISA before maturity?
This depends on the product terms and your current provider.
- Some of our fixed rate ISAs do not allow transfers before maturity.
- If early transfers are allowed, this may result in an interest penalty. After the maturity date, there is no charge on transfers.
How many ISAs can I have?
You can open one Cash ISA per tax year with Dudley Building Society. You may also hold Cash ISAs with other providers, as long as the total amount you pay in each year stays within the £20,000 ISA allowance.
How many ISA transfers can I do per year?
There is no limit to how many ISA transfers you can make per year.
How long does an ISA transfer take?
Cash ISA transfers typically take up to 15 working days. However, delays are possible depending on the timeframes with your current ISA provider.
Does transferring an ISA use my annual allowance?
No, transferring an ISA does not interfere with your annual allowance. ISA transfers do not count as new subscriptions. Only new money paid into your ISA during the tax year counts towards your allowance.
If you have any questions or queries regarding your ISA Transfer, please call our Customer Service Team on 01384 231414.
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