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Our Purpose

There to help people live better lives.

Everything we do starts with impeccable customer experience as a specialist lender – from manually underwriting mortgage applications to complete transparency when helping you, our customers, choose the best savings product. We are real people helping real people and we listen because we genuinely want to help you achieve your aspirations.

Our Vision

We will be there.

We exist for the sole benefit of you, our customers, who own the Society and have the right to vote on aspects of how your Society is run. Our Board believes that our members’ interests are best served with the Society operating in markets which provide a sustainable financial performance with an acceptable level of risk.

In the mortgage markets, we focus on areas which are underserved by our competitors and which allow us to achieve a return to cover our cost base and add to our capital. In the retail savings market we attract funding by offering good value rates across the lifetime of our relationships.

We’re proud to be at the heart of our local community, offering career opportunities and supporting local charities and events, when possible. We always aim to provide a friendly, reassuring, personal service to our customers, whether in branch, online or on the phone.

Our Promises

When You Need Us

“When restoring my Jeep the first choice for me was Dudley Building Society. It’s local, on your doorstep, and you are not just another number - you feel like an individual. If you put something away each month you feel you are getting closer to your dream - and Dudley Building Society are golden for that.”

To Listen And Act

“We started to look at mortgage availability, knowing that age was against us. By very good fortune we were recommended an application to Dudley Building Society. We were accepted and what it gave us was massive security - to have a partnership with a caring financial institution is amazing.”

For You And Your Family

”When I opened Max’s Squirrel Saver, I felt so welcomed by the staff here and built great rapport with them. Max has a passbook which is a creative way of saving money and it will stay with him for many years to come. We can’t wait to help fill up his book - developing and understanding how Max can save for his own future.”

Giving Back

Making a positive difference to our members, community, people and environment.

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Interested in becoming part of our team? Learn more about the range of benefits we offer our employees.

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Corporate Information

Information on the Society's Board, as well as our corporate documentation.

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