Email:

We want to ensure that you get in contact with the right people, so that your queries can be answered effectively. Please refer to a list of our email contact details below, dependant on your query or application stage.

• New business enquiries: [email protected]
• Ongoing applications: [email protected]
• Completion matters: [email protected]
• Broker/Packager registrations and Intermediary Portal login issues: [email protected]

Phone:

You can also call us on 01384 489195

When you dial the intermediary hotline above, you will be asked to select one of the options before talking to a member of the team:

• Please select option 1 if you are an adviser with a case underway or you have a post-offer enquiry
• If you are an adviser with a new case enquiry, please press option 2