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Important changes to our services

As you will be aware, we have made some important changes to our services which are now live from 12th October 2020. These changes are being made to improve the service we offer to you and help us prevent financial crime. 

Faster Payment Withdrawals

From 12th October 2020, all faster payment withdrawals from any Dudley Building Society account will be restricted to a nominated external account held by named parties on the account only. This means that members will no longer be permitted to send faster payments to a third party. 

When should I provide my nominated account details?

You will be required to provide us with your nominated account details the first time you request a faster payment after 12th October 2020. Our new nominated account form and updated faster payment form are now available and should be completed and returned to us the first time you request a faster payment. 

Faster Payment Deposits

As we have updated our payment processes, we have a new account number and sort code for you to use from 12th October 2020.

Account Number: 10001008

Sort Code: 60-83-18

Terms and Conditions

We have reviewed our Savings Terms and Conditions to reflect the changes detailed above and to make way for online savings accounts that we will be launching soon.

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