The quickest and easiest way to check whether a payment has been received into your account is by checking via our Online Service, where you can see all your latest transactions, whenever suits you.

If you aren't yet registered, visit our Online Service page to find out how.

Alternatively, you can contact us and speak to an adviser over the phone who will be able confirm receipt of a payment.

Or you can visit your local branch, who will be able to update your savings passbook with the latest transactions.

There are several ways to pay your monthly mortgage repayments:

• Pay your monthly mortgage by Faster Payment or bank transfer from another bank or building society. To pay your mortgage from another bank/building society, please quote the following bank details:

Sort code 60-83-18

Account number 10001008

Please ensure you always include your Society roll reference number when making a transaction. The 'roll reference number' is your mortgage account number.

• You can set up a direct debit to pay your monthly mortgage repayment by calling our Mortgage Servicing Team or by downloading and completing a direct debit mandate form
• You can pay your mortgage by cheque. Please make the cheque payable to yourself and write your name, address and roll reference number on the back of each cheque and post it to our Principal Office or to one of our branches
• You can make debit card payments by calling our Mortgage Servicing Team on 01384 231414 and select option 2. Please note that we do not accept credit card payments
• In very limited circumstances, you can also pay your mortgage using PayBy. PayBy is a secure service that uses a one-time link sent from Global Pay. You can only use PayBy if we have called you to make a mortgage payment and you didn’t have your debit card details with you when we spoke to you. Please note that we will never send payment links without speaking to you first