Opening times

We may be able to answer your query over the phone or via email, please see branch contact details above, where someone will be more than happy to assist you.

Before visiting our branch, please be aware that we can be busy from 9.00am - 1.00pm. If you want to avoid queueing, our quietest period is between 3.00pm - 4.00pm.

Please be advised, there is disabled parking immediately outside the branch and limited parking opposite the branch for up to an hour.

Opening hours:
9.00am - 4.00pm
9.00am - 4.00pm
9.30am - 4.00pm
9.00am - 4.00pm
9.00am - 4.00pm
9.00am - 12.00pm
Branch Accessibility

We are committed to providing excellent service to all our members and are working hard to improve our accessibility for customers who have a disability or long-term health condition.  At our Dudley branch:

  • We provide ground floor interview rooms accessible to wheelchair users
  • Branch layouts and signage have been considered at all our branches, making use of contrasting colours to help partially sighted members make their way
  • Hearing induction loops are provided for the benefit of members with hearing impairments