Meet the Team at Our Bridgnorth Hub

At Dudley Building Society we’re all about the people: our members, our community, and our exceptional team. Whether you're popping in for a quick chat or need support with your long-term financial goals, you'll always be greeted with a smile and great service. As the team has settled into the new Bridgnorth hub, we would like to introduce the friendly faces.

 

Jennifer - Customer Service Specialist
Meet Jen! She started her Dudley Building Society journey as an apprentice just over three years ago and now brings her passion for people to Bridgnorth as a Customer Service Specialist. Jen loves making a real difference for savers, whether that’s through offering impeccable service or helping people make their money work harder for them. She takes great pride in making sure our members are listened to, respected, and well taken care of. Outside of work, she explores the world from above through aerial photography with her drone, capturing stunning landscapes and creating content for local businesses. 
 

Jen: ‘Working at Dudley Building Society has given me more than just a job. It’s given me purpose, growth, and a community I genuinely care about. I’m excited for what the future holds, and I feel proud to be part of a team that values both people and passion.’

 

Carol - Branch Manager
Carol leads our branch with warmth, knowledge, and plenty of personality. With nearly eight years at the Society, she's passionate about making sure every member feels truly valued by creating a welcoming space where our customers always come first. Whether she's helping customers understand their savings options or working with the community, Carol brings a caring approach to everything she does while being proactive in her role. In her downtime, she enjoys playing with her dog, Bernie, while gardening or fundraising for causes close to her heart.
 

Carol: ‘Being known as a compassionate person is a badge of honour. It’s about creating lasting impressions through empathy and understanding, ensuring that interactions are meaningful and impactful.’

 

Rebecca - Area Director
Bec's seven-year journey through the Society has been all about growth, which translates into better experiences for customers. Starting as a Branch Supervisor, she's now Area Director and brings energy, passion for exceptional service, and fresh thinking that drives improvement across the business. Bec’s leadership style is rooted in empathy and action, helping to shape a culture where listening to customers and responding when it matters most is a daily priority. Outside of work, her creative side comes alive as a dance teacher, guiding performers from toddlers to young adults on stage at the Wolverhampton Grand Theatre.
 

Bec: “The Society is truly a great place to work. What I love the most is how we’re always given the chance to bring our ideas to life to elevate customer experiences and make a real impact. Every interaction is an opportunity to build trust and deliver value.”

 

Pop in and say hello to our team!
Whether you’re looking to save for something special or would like to understand more about our product range, our Bridgnorth team would love to meet you. Give us a call on 01746 708022 or email us at [email protected]. You can find our hub in Central Court, High Town, Bridgnorth, WV16 4DB.