Ready to take your first step into a career in marketing and communications? At Dudley Building Society, we’re looking for someone who is curious, and keen to develop creative and practical skills as our Marketing and Communications Apprentice.

You don’t need previous marketing experience — this role is designed to help you learn. Through a structured apprenticeship, you’ll combine formal study with hands-on experience in our Marketing team, developing your confidence while supporting communications for members and colleagues.

From helping to manage social media and the marketing mailbox, to creating content, supporting campaigns and keeping records accurate, you’ll be supported to build your knowledge step by step while contributing to work that has a real impact.

The role

As our Marketing and Communications Apprentice, you’ll support the team by managing key day-to-day channels and processes, assisting with marketing activity and projects, and helping to deliver clear, accurate and engaging communications.

The role will combine formal apprenticeship study with workplace learning, giving you the opportunity to develop marketing knowledge, communication skills and professional standards while working collaboratively across the Society.

What you’ll be doing

• Look after the marketing inbox and reply to questions or send them to the right person.
• Help with our social media by planning posts, checking responses and telling the right person about any questions or problems.
• Support the team with everyday tasks, such as keeping records and trackers up to date and organising materials.
• Help with marketing projects and campaigns, including planning, creating content, organising tasks and checking results.
• Write, check and update marketing messages so they are easy to understand, correct and match our style.
• Keep a clear record of approved marketing materials and help remove anything that is out of date or no longer meets the rules.
• Work with people across the Society and use what you learn on your apprenticeship to build your skills and confidence.

What we’re looking for

• No previous marketing experience is required — we’re looking for curiosity, enthusiasm and a genuine willingness to learn.
• GCSE's in English (grade 4 and above) and Maths (grade 5 and above) are required.
• A good standard of written communication, with an eye for detail and an interest in creating clear, engaging content.
• Someone who is organised, reliable and able to manage tasks, and deadlines accurately.
• An interest in social media, digital communications and how organisations communicate with different audiences.
• The ability to understand customers’ needs and help provide appropriate solutions.
• Confidence asking questions, listening to feedback and working collaboratively with colleagues and stakeholders.
• Eligibility for, and commitment to, the Society’s approved apprenticeship programme, including training, workplace evidence and end-point assessment requirements.

What’s in it for you?

We want our people to feel supported, valued and able to thrive. In return, you’ll receive:

• Annual salary of £17,896.
• Intelligent working — split your time between home and our Brierley Hill office.
• 30 days’ holiday, plus bank holidays and “Moments that Matter” days for birthdays, weddings, getting your house keys, welcoming a grandchild and the moments that count.
• Up to 8% pension contribution.
• Life assurance at 4× salary.
• Full Private Medical Insurance for you and your family.
• A healthcare plan for everyday essentials like dental and optical.
• Access to our Salary Sacrifice schemes, including Cycle to Work and Electric Car schemes.

Diversity, Equality and Inclusion

We’re building a culture where everyone feels respected, supported and valued. Diversity isn’t a tick box for us — it’s a strength we actively champion. Whoever you are, and whatever makes you you, you’ll be welcomed here and encouraged to thrive.

And there’s more…

We’re a Certified B Corp and officially a Great Place to Work in the UK — and for good reason. Head over to our careers page to discover what life is like at The Dudley: who we are, what drives us, and why joining us could be the best move you make next.

If you’re ready to start your career in Marketing through a structured apprenticeship with a Society that puts people, purpose and community at the heart of what it does, we’d love to hear from you.

Are you an experienced and innovative Microsoft SQL Developer seeking an opportunity to make a significant impact within a dynamic financial institution? Dudley Building Society is actively seeking a talented individual to join our dedicated IT team. As an SQL Developer, you will play a crucial role in developing and maintaining technical solutions, ensuring compliance with both business requirements and industry best practices.

Your day to day responsibilities will include;

• Develop technical solutions based on business requirements and Society/industry best practices.
• Design and implement data solutions that align with business requirements and adhere to Society/industry best practices.
• Understand and adhere to departmental processes to successfully implement solutions.
• Prepare comprehensive technical solution documents and specifications to facilitate efficient development processes.
• Offer technical insights into database performance monitoring, and recommend and oversee necessary implementation changes.
• Provide technical support for operational and common database procedures, including but not limited to upgrades, backups, recovery, and migrations.
• Provide coaching and mentoring to the IT team on technical aspects of day-to-day operations when required.
• Collaborate effectively with other team members, stakeholders, and third-party contributors to ensure seamless project execution.
• Foster positive and effective communication with colleagues, ensuring timely and clear exchanges of information.
• Maintain a thorough understanding of the Society's Business Continuity principles and your specific role in the event of invocation.
• Uphold a deep understanding of your responsibility to protect the Society's data and compliance with our Data Protection Policy.

Here's what we're looking for:

• Have IT experience in a fast-paced environment, preferably in the Financial Services Sector

• Ability to translate high-level business requirements into technical solutions, including a deep understanding of technical integration architectures and data flows between systems.
• Strong technical proficiency in the following areas:
  • Designing, building, and maintaining SQL Server Databases and associated data-related solutions.
  • Microsoft SQL Server Platform: Administration, Maintenance, Automation, and Security.
  • Proficiency in SQL Server Scripts, Functions, and Stored Procedures.
  • Experience with Reporting Services (SSRS) and Integration Services (SSIS)
• Exposure to cloud based environments, specifically azure and a working knowledge of Microsoft fabric and associated tools would be advantageous.
• Excellent communication skills with experience of engaging across all levels of the business
• Strong organisation and planning skills; you'll need to love spinning lots of plates

In Return

In return for providing a passionate and specialist service to our members, we offer:

• Salary up to £46,350 depending on experience
• Intelligent hybrid working practices enabling you to work from at home and in the office.
• Basic holiday of 30 days + Bank holidays + Moments that matter days (Think birthdays, weddings + time off to getting the keys to a new house or welcoming a grandchild!)
• Pension contribution of up to 8% of salary
• Life assurance 4 x salary
• Full Private Medical Insurance
• Healthcare plan covering some of those day-to-day health bills like your dental and optical bills

Diversity and Inclusion

Our workplace culture respects, welcomes, and supports diversity and inclusion, empowering our People to embrace being a fundamental part of everything we are, and everything we aim to be. We treat everyone with the dignity and kindness they deserve, and strive to encourage and celebrate all the things that make each of us unique.

And that's not all…

We’re a Certified B Corp and officially a Great Place to Work in the UK — and for good reason. Head over to our careers page to discover what life is like at The Dudley: who we are, what drives us, and why joining us could be the best move you make next.

Dudley Building Society believes in helping people live better lives, and no one understands the needs of our members more than our Branch teams. Everything we do here starts with a passion for providing an impeccable service, which makes us even more excited to be looking for a Customer Service Specialist to join us.

As a Customer Service Specialist at the Society, you will be responsible for creating long term relationships with our new and existing Customers, supporting them through their key milestones in life.

Your day to day will be a bit like this:

• Having good conversations with our members and prospective members to understand their needs and how our products and services can support them
• Delivering excellent customer service, addressing enquiries, finding solutions and maintaining a high level of customer satisfaction.
• Being responsible for all till management activities and ensuring conversations we have at the counter are maximised.
• Completing tasks for customers to help them manage and maintain their accounts.
• Working proactively and collaboratively with other colleagues across the Society, you’ll be responsible for delivering great customer outcomes.
• Contributing to the achievement of the branch and corporate targets.
• Utilising our financial products, you will be supporting our members through key life events.
• Engaging with your local communities, businesses and partners both in and out of the branch.

The hours are distributed across the week on a changing rota basis to be able to fulfil our customer’s needs, some Saturday work will also be required between 9am-12pm.

About you

To be one of our next Customer Service Specialist, it would be advantageous if you have:

• Experience in a similar role within Financial Services.
• Passionate about providing strong customer solutions.
• Excited to be part of a wider team that collaborates to provide the best service for our members.
• Curious about our future, our members, our data; well, about everything. You’ll want to know more about solutions we can offer and is confident to take initiative to dig a little deeper.
• Approachable, helpful and member focussed – you’ll put our members needs, and the local community at the heart of everything you do.
• Strong at communicating – whatever communications methods you use, you’ll be able to represent the Society clearly and concisely.
• Not afraid to challenge the status quo – we have an unwavering belief in pushing the boundaries at the Dudley.

• Flexible to go where our members need you most. This may mean splitting your hours between our branches.
• Eager to develop your knowledge. We like to continually develop our skills here and have lots of opportunities for career development to become a specialist in our branches.

In Return

In return for providing a passionate and specialist service to our customers we offer:

• Salary up to £26,390 FTE per year depending on experience
• Basic holiday of 30 days+ Bank holidays
• Moments that matter days (Think birthdays, weddings + time off for getting the keys to a new house or welcoming a grandchild!)
• Pension contribution of up to 8% of salary
• Life assurance 4x salary
• Full Private Medical Insurance
• Healthcare plan covering some of those day to day health bills like your dental and optical bills
• Great career opportunities

Diversity and Inclusion

Our workplace culture respects, welcomes, and supports diversity and inclusion, empowering our People to embrace being a fundamental part of everything we are, and everything we aim to be. We treat everyone with the dignity and kindness they deserve, and strive to encourage and celebrate all the things that make each of us unique.

And that's not all…

We're recognised as a Great Place to Work, and there's a reason for that. Check out our careers page for more information about what it's like to join The Dudley team, who we are, what drives us, and why you should join us.

Regulatory Reporting Manager.

As one of the fastest‑growing building societies in the UK — with a proud heritage and bold ambitions for the future — it’s easy to see why we stand out. Everything we do is driven by our desire to Help People Live Better Lives: supporting our members, strengthening our communities, and acting with integrity at every step.

To support our growth, we’re looking for someone to join our Finance team to manage the regulatory reporting function by leading the end-to-end preparation, validation, and timely submission of statutory and prudential returns to governing bodies.

The role is responsible for leading and developing the regulatory reporting team, driving high performance, accountability, and consistency in delivery. This is a role with variety, visibility and impact focusing on designing, executing, and maintaining robust control environments, ensuring audit readiness and eliminating operational or regulatory risks. Continuously interpreting evolving industry rules and driving the implementation of new reporting frameworks and automated tools across the business is key.

Main responsibilities include:

• Regulatory Interpretation & Horizon Scanning - interpreting PRA, FCA and wider regulatory requirements impacting reporting obligations, including Prudential returns and wider statistical and regulatory submissions. Translating regulatory requirements into clear internal definitions, data requirements and reporting logic and methodologies. This includes maintaining horizon scanning of regulatory change.

• Regulatory Reporting Oversight and Delivery - overseeing the production and submission of regulatory returns across Prudential regulators (PRA/FCA) and wider bodies (e.g. HMRC, ONS)

• Data Governance, Taxonomy & Definitions - developing and maintaining a regulatory taxonomy / data dictionary, ensuring clear mapping between regulatory definitions and internal data and consistency across all regulatory returns (PRA, HMRC, ONS)

• Systems, Data & External Provider Oversight – being the SME for regulatory reporting systems and data architecture including working with external system providers

• Frameworks, Policies & Process Documentation - developing, maintaining and updating regulatory reporting policies, control frameworks and process documentation and procedures

• Control Environment & Governance - establishing and maintaining a robust control framework for regulatory reporting, producing management information and supporting governance through relevant forums (e.g. Finance, ALCo, Risk Committees).

• Wider Finance & Prudential Support - supporting Finance and Treasury through analysis derived from regulatory reporting outputs and Inputs to capital, liquidity and balance sheet management

• Team Leadership & Management - providing overall leadership to the team setting clear objectives, expectations, and performance standards whilst supporting the development, coaching, and training of team members

What we’re looking for

• Strong understanding of UK prudential regulatory frameworks (PRA/FCA).
• Experience in regulatory reporting within a bank, building society or audit environment.
• Proven ability to interpret complex regulatory requirements and apply them in practice.
• Strong analytical skills, including data validation and reconciliation.
• Experience working with finance, treasury or risk data.
• Strong control mindset and attention to detail.
• Previous managerial experience.

Why join us?

This is a brilliant opportunity for someone who’s ready to take a step forward in their career. You’ll join a supportive team, get exposure to different parts of the business, and play a part in driving meaningful change. If you’re ambitious, values‑driven, and excited to grow — we’d love to hear from you.

What you’ll get in return:

• Up to £70,000 (depending on skills and experience)
• Intelligent working — split your time between home and our Brierley Hill office;
• 30 days’ holiday + bank holidays + “Moments that Matter” days (birthdays, weddings, getting your house keys, welcoming a grandchild — the moments that count)
• Up to 8% pension contribution
• Life assurance at 4× salary
• Full Private Medical Insurance for you and your family
• A healthcare plan for everyday essentials like dental and optical
• Access to our Salary Sacrifice schemes: Cycle to Work and Electric Car schemes

Diversity, Equality and Inclusion

We’re building a culture where everyone feels respected, supported and valued. Diversity isn’t a tick‑box for us — it’s a strength we actively champion. Whoever you are, and whatever makes you you, you’ll be welcomed here and encouraged to thrive.

And there’s more…

We’re a Certified B Corp and officially a Great Place to Work in the UK — and for good reason. Head over to our careers page to discover what life is like at The Dudley: who we are, what drives us, and why joining us could be the best move you make next.