Excellent Customer Reviews
4.84 stars from 3836 reviews
Smart Money People
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Savings

All of our savings accounts are designed with you in mind, whether you're looking to put your money away or start your savings journey.

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Mortgages

We're all about finding lending solutions in niche areas. From budding Self-Builders to Ex-Pats, we help people turn their homeowner dreams into a reality.

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Financial Services

We've partnered with our financial advisers to fulfil the rest of your financial needs. Pensions, Investments, Protection Planning - we've got you covered.

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Intermediaries

Here to support you and your clients with our innovative range of products and criteria.

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Online Service

Manage your savings and mortgage accounts on the go with our easy to use Online Service.

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Giving Back

We're making positive differences to our members, community, people and environment.

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Star 1 Star 2 Star 3 Star 4 Star 5

Helpful and clear

The assistant was very helpful explaining how I can manage my account during Covid.

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Great service

Never had an issue with DBS and been banking here for 26 years.

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Always a good experience

Staff always welcoming friendly and efficient

Star 1 Star 2 Star 3 Star 4 Star 5

Excellent

The staff are very friendly and helpful

Star 1 Star 2 Star 3 Star 4 Star 5

Always made welcome

I have been with the Dudley for 37 years and would not go anywhere else

Star 1 Star 2 Star 3 Star 4 Star 5

Excellent and friendly

Staff are always friendly. They are professional and deal with your queries without any problem

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Good old fashioned customer care

Always friendly. Always Helpful Always knowledgeable. Always patient. Always care about the community.

Star 1 Star 2 Star 3 Star 4 Star 5

Helpful and clear

The assistant was very helpful explaining how I can manage my account during Covid.

Star 1 Star 2 Star 3 Star 4 Star 5

Wonderful Team

I have had a mortgage for many years with the Dudley, and they have always been informative, courteous, helpful and so easy to talk to

Star 1 Star 2 Star 3 Star 4 Star 5

Excellent

Staff always pleasant and efficient, a very friendly atmosphere amongst staff too, makes it a pleasure to visit

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Excellent service

Excellent service, efficient and very secure. Very satisfied with DBS.

Star 1 Star 2 Star 3 Star 4 Star 5

Friendly and efficient

So helpful people with such friendly attitudes.

Recent Awards & Achievements

We are proud to share our recent achievements, reflecting our dedication to delivering outstanding results and continuously pushing ourselves to do better. 

We've launched Dudley Prosper!

Dudley Prosper is a 12 week programme, designed to help you build the skills, the energy and confidence to take control - and stay in control. 

We want people to feel more in confident in managing their money, energy and wellbeing. Our aim is to support them in building better lives with the right tools, guidance and encouragement when it's needed most.

We’re here to help our members and local communities thrive, now and in the future.

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Latest news at Dudley
New 2 and 5-year fixed rates across residential, expat, BTL and holiday let range

New 2 and 5-year fixed rates across residential, expat, BTL and holiday let range

Sep 04, 2025 Read article
United Front to Safeguard Savers’ Interests

United Front to Safeguard Savers’ Interests

Jul 15, 2025 Read article

Help & Support