Excellent Customer Reviews
4.84 stars from 3894 reviews
Smart Money People
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Savings

All of our savings accounts are designed with you in mind, whether you're looking to put your money away or start your savings journey.

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Mortgages

We're all about finding lending solutions in niche areas. From budding Self-Builders to Ex-Pats, we help people turn their homeowner dreams into a reality.

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Financial Services

We've partnered with our financial advisers to fulfil the rest of your financial needs. Pensions, Investments, Protection Planning - we've got you covered.

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Intermediaries

Here to support you and your clients with our innovative range of products and criteria.

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Online Service

Manage your savings and mortgage accounts on the go with our easy to use Online Service.

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Giving Back

We're making positive differences to our members, community, people and environment.

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Easy efficiency

Opening savings accounts by post or online has been very easy. All in all, total satisfaction.

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A real friendly society

Great telephone service with friendly and helpful staff

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Thankful for DBS

So far I think I'm in the right place. Now I'm with your building society I feel like my money is being handled properly. Thank you.

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Excellent service: knowledgeable, willing and friendly

All queries fully discussed and answered.

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Great customer service always

I have a speech impediment but I am always made to feel comfortable when paying my mortgage over the phone.

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Telephone enquiry

How refreshing for a telephone to be answered promptly. My enquiry was dealt with quickly, courteously and effectively.

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Perton are fantastic

Despite the Covid challenges, the team at Perton were fantastic.

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Kind, friendly support

I have always been treated with a smile and professional service

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Staff lovely professional

Really excellent service given today, dealt with lovely advisers

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Excellent customer service

Excellent customer service from Brenda and team

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Brierley Hill

Lauren was very helpful with change of address and setting up nominated account

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Dudley you're the best

More than a bank, building a community through providing great all-round service.

Recent Awards & Achievements

We are proud to share our recent achievements, reflecting our dedication to delivering outstanding results and continuously pushing ourselves to do better. 

We've launched Dudley Prosper!

Dudley Prosper is a 12 week programme, designed to help you build the skills, the energy and confidence to take control - and stay in control. 

We want people to feel more in confident in managing their money, energy and wellbeing. Our aim is to support them in building better lives with the right tools, guidance and encouragement when it's needed most.

We’re here to help our members and local communities thrive, now and in the future.

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Latest news at Dudley
Shifnal Welcomes New Pop-up Financial Services from Dudley Building Society

Shifnal Welcomes New Pop-up Financial Services from Dudley Building Society

Sep 22, 2025 Read article
New 2 and 5-year fixed rates across residential, expat, BTL and holiday let range

New 2 and 5-year fixed rates across residential, expat, BTL and holiday let range

Sep 04, 2025 Read article

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