We are passionate about giving back to you, our members.
During the pandemic, we have been offering extra support to those who may need it.
We go above and beyond to power the lives of our members. With local branches in the West Midlands and staff on the end of the phone, you will soon get to know our friendly, helpful team.
We love to hear about our members' positive experiences with us, so here are some of the latest comments:
When dealing with the passing of their mother, a member described the service provided as "the best they had experienced during this sad time".
After opening one of our Young Saver accounts, a father and son complimented the Society, proudly stating that we are "the best building society with the best staff".
A loyal member of the Society recently expressed how she has been saving with Dudley Building Society for over 50 years. She told us how she loves to recommend the Society to her friends, saying "when something does you good you should always pass on the recommendation!".
We ensure we support all our members, whatever your situation. We recognise that now, more than ever, some of our members may need additional help.
Our Customer Support Team are trained to identify and provide extra assistance to members that may be particularly vulnerable and our branches are on-hand to provide private appointments, to give you that extra peace of mind.